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Chapter 8 | Troubleshooting | 131
Problem Diagnosis/Remedy
HP Jornada will not The HP Jornada is not properly seated in the docking
establish a cradle, the sync cable is not connected properly to
connection with the PC or the HP Jornada, or communications are
a desktop PC. not configured correctly. Reconnect the cable
correctly or see Windows CE Services Help
for more information.
Serial port does Disconnecting from a dialup connection
not function. established using HP dialup can cause the
serial port to fail. Reset the serial port (see
the procedure in the Remote Connections
section later in this chapter).
Web pages are not If you set up the Web service using HP dialup, the
displayed according options you set in HP dialup determine the way
to the options you Web pages are displayed. Options you change
set in Pocket in Pocket Internet Explorer affect only the current
Internet Explorer. Web session; these changes are not saved.
The HP viewer Contacts, Calendar, and Tasks databases are very
seemsto launch big. Limit the size of your databases by
slowly. synchronizing only selected contacts, appointments,
and tasks. For more information, see the
Synchronizing selected data section in chapter 3.
Pressing the Pocket My Handheld PC or Windows Explorer may be
Internet Explorer open. Pressing the Pocket Internet Explorer hot
hot key does not key will switch between any open folders (e.g.,
Control Panel, launch the program. My Documents,
or My Handheld PC) and Pocket Internet Explorer.
This is the correct behavior.
HP Jornada will Message header is too big. If your address
not send e-mail list exceeds 32KB, Inbox cannot send
messages from the message.
Inbox.
Cannot retrieve Older messages are not being retrieved. By default,
e-mail messages, Inbox displays only messages sent in the last
or somee-mail 3 days. Change this setting, or set Inbox to
messages are display all messages. For more information, see
missing. the Inbox settings section in chapter 6.