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Chapter 8 | Troubleshooting | 135
Screen is dark
Prolonged exposure to direct sunlight may cause your HP Jornada screen to
temporarily darken. This is a normal occurrence with LCD screens and is not
permanent.
Resetting
Occasionally, you will need to reset your HP Jornada, for example, after you
restore data from your desktop PC or when the operating system stops
responding. There are two methods of resetting:
• Soft reset—A soft reset (also called “warm boot”) is similar to restarting
your desktop PC. It restarts the operating system and preserves any
saved data.
• Full reset—A full reset (also called “hard reset”) restores your
HP Jornada to its original state, erasing all information you have entered.
To ensure the safety of your information in case a full reset is necessary, you
should regularly back up your data to your desktop PC (using Windows CE
Services) or to a CompactFlash or PC Card (using the HP Jornada backup
application). For more information on backing up data, see the Backing up
and restoring data section in chapter 5.
Soft reset
Perform a soft reset after restoring data from a backup file or when your
HP Jornada appears to be frozen or locked up.
To perform a soft reset
1. Disconnect the sync cable and/or the telephone line from your
HP Jornada.
2. Use the stylus to press the Reset button.
When you perform a soft reset you will lose unsaved data in all open documents or
programs.