Filter
Top Products
Chapter 5 Problem Solving 228
Understanding Printer Messages
BAD DUPLEXER
CONNECTION
The duplexer is not connected properly.
Turn the printer off. Re-install the duplexer. Turn the printer back
on.
CHECK FINISHER
DEVICE
alternates with
CLEAR JAM
The finishing device, such as a stapler, has a jam.
Remove jammed paper from the specified location.
Open and close the top cover to clear the message.
Make sure that the finishing device is properly connected.
If the message persists, see the user guide that came with the
device.
CHECK FINISHER
DEVICE
alternates with
FINISHER ALIGN
ERROR
The finisher cannot bind the paper correctly. The paper feeding into
the device is mis-aligned.
Remove any jammed paper. Align the paper properly and reprint
the job if necessary.
If the message persists, see the user guide that came with the
device.
Printer Messages (continued)
Message Explanation or Recommended Action