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Chapter 5 Problem Solving 253
Understanding Printer Messages
69.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the printer off, reseat the duplexer and then turn the printer
on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user guide.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the
specific type of error.
Turn the printer off, and then turn the printer on.
If the message appears only with a specific software application or
print job, simplify the job, or print from a different application. If the
message persists, contact the software vendor for assistance.
If the message is not related to a specific file or software
application, turn the printer off, disconnect the power cable and
reseat the formatter, EIO cards, or memory DIMMs. Reconnect the
power cable and turn the printer on.
If the message persists, contact HP Customer Care
for assistance.
Printer Messages (continued)
Message Explanation or Recommended Action