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Chapter 5 Problem Solving 280
Correcting Output Quality Problems
Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray
(Trays 4 and 5)
Situation Solution
General operation
problems.
For general paper operation information, see Chapter 2,
Printing Tasks
.
Paper jams and paper
feeding problems.
! See Clearing Trays 2 and 3
or Clearing the Optional
2 x 500-sheet Input Trays (4 and 5) earlier in this Chapter.
! Ensure that paper specifications are within recommended
range (page 390
).
! Make sure the paper guides are adjusted properly and are
not skewed (page 93
).
! Perform preventive maintenance if requested by the
printer.
Cannot access Trays 2,
3, or the Optional
2 x 500-sheet Input Tray
(Trays 4 and 5).
! The appropriate paper size and type must be selected
from the software application for the paper size loaded.
! Adjust the tray correctly for the paper size loaded. Check
the Paper Handling Menu for correct type of paper
available (page 427
).