Filter
Top Products
Chapter 5 Problem Solving 286
Correcting Output Quality Problems
Printer does not
recognize stapler.
! Check the cable between the Mailbox and the stapler.
Make sure it is properly connected at both ends. See
page 292
for cabling configurations.
The 5-bin Mailbox with
Stapler will not power
on.
! Make sure that the power cord is firmly plugged into both
the 5-bin Mailbox with Stapler and the power receptacle.
Remove and reconnect the power cord.
! Make sure that the cable from the 5-bin Mailbox with
Stapler is plugged into the printer C-link connector. If not,
turn the printer off, plug the cable into the C-link
connector, then turn the printer back on. See page 292
for
cabling configurations.
! Verify that the cables are firmly attached to the printer.
Paper jams and paper
feeding problems.
! Make sure that you are using the supported paper weights
(page 392
).
! Do not pull paper out of the bins while printing.
! Check cables and connectors between the printer and the
5-bin Mailbox with Stapler. See page 292
for cabling
configurations.
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation Solution