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Chapter 5 Problem Solving 298
Correcting Output Quality Problems
PS Troubleshooting
Situation Solution
A text listing of PS
commands prints
instead of your PS
printing job.
The control panel PERSONALITY=AUTO setting may have been
confused by a nonstandard PS code. Check the PERSONALITY
setting to see if it is set to PS or PCL. If it is set to PCL, set it to
PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print
job only. When the job has printed, return the setting to AUTO.
The job prints in Courier
(the printer’s default
font) instead of the font
you requested.
! The requested typeface is not available in the printer or is
not present on the disk. Use a font download utility to
download the desired font.
! Fonts downloaded to memory are lost when the printer is
turned off. They are also lost if Resource Saving is not
used and a personality switch is performed to print a PCL
job. Disk fonts are not affected by PCL jobs or by turning
the printer off.
! Print a PS Font Page to verify that the font is available. If a
disk font appears to be missing, it may be because a
software utility was used to delete the font, because the
disk was re-initialized, or because the disk drive is not
installed correctly. Print a configuration page to verify that
the disk drive is installed and functioning correctly.
! Print a Disk Directory to help identify available fonts.