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Control panel message Description Recommended action
Turn off error-correction mode. See Set the
fax-error-correction mode on page 135. Ask
the sender to resend the fax.
Connect the product to a different phone line.
If the error persists, contact HP. See
www.hp.com/support/LJM2727 or the
support flyer that came in the product box.
Fax Send error An error occurred while trying to send a fax. Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by
pressing Start Fax.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Connect the product to a different phone line.
Set the fax resolution to Standard instead of
the default of Fine. See
Set resolution
settings on page 107.
If the error persists, contact HP. See
www.hp.com/support/LJM2727 or the
support flyer that came in the product box.
Group dial not allowed in group The speed-dial code that you typed is
programmed for a group. Adding a group-dial
to another group-dial is not allowed.
Add one-touch buttons (programmed as an
individual speed dial) or speed-dial codes to
a group-dial.
Invalid entry Invalid data or response. Correct the entry.
No Dial Tone The product could not detect a dial tone. Check for a dial tone on the phone line by
pressing Start Fax.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Plug the product phone cord into a jack for
another phone line. See
Connect to a
telephone line on page 95.
If the error persists, contact HP. See
www.hp.com/support/LJM2727 or the
support flyer that came in the product box.
Table 10-1 Alert and warning messages (continued)
ENWW Solve fax problems 131