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A Maintenance and Troubleshooting
SA200 79
•
Reset the la
p
to
p
b
y
p
ressin
g
<Ctrl+Alt+Delete>. If the s
y
stem
com
p
letes the POST but the screen is blank, or if the screen
li
g
hts momentaril
y
and then becomes blank, contact
Mastercare PC Service.
•
Turn the la
p
to
p
off, wait a few seconds, and then turn the
la
p
to
p
back on. If the s
y
stem com
p
letes the POST but the
screen is blank, or if the screen li
g
hts momentaril
y
and then
becomes blank, contact Mastercare PC Service.
Symptom: The computer cannot write to a floppy disk
•
The flo
ppy
disk ma
y
not be formatted. See “Formattin
g
Flo
ppy
Disks” on
p
a
g
e 36 for more information.
•
The flo
ppy
disk ma
y
could be corru
p
ted with a virus.
•
The flo
ppy
disk ma
y
be write
p
rotected. E
j
ect the flo
ppy
disk
and check that the write
p
rotect tab is not set. See “Write
Protectin
g
and Backin
g
U
p
Flo
ppy
Disks” on
p
a
g
e 37 for more
information.
•
The flo
ppy
disk ma
y
be full. Use another flo
ppy
disk.
•
The la
p
to
p
’s Su
p
ervisor ma
y
have restricted access to the
flo
ppy
disk drive.
Symptom: You receive a non-system disk or disk error
message
•
You ma
y
have inserted a nonbootable flo
ppy
disk in Drive A:
(either a defective flo
ppy
disk or one without an installed
o
p
eratin
g
s
y
stem). Remove the flo
ppy
disk.
•
If this messa
g
e is issued when
y
ou attem
p
t to boot from
y
our
hard disk drive, insert a bootable flo
ppy
disk and check the
inte
g
rit
y
of
y
our hard disk drive.
Symptom: The date and time are incorrect
•
Use either the Windows 95 Control Panel or
y
our la
p
to
p
’s
BIOS Setu
p
p
ro
g
ram to enter the correct date and time.
•
If the date and time are still incorrect, contact
y
our la
p
to
p
dealer to chan
g
e the s
y
stem board batter
y
.
lonestar.boo : sa200.fm Page 79 Friday, March 6, 1998 10:53 AM