Intel SRCU31 Computer Hardware User Manual


 
Intel® Server RAID Controller U3-1 User’s Manual Rev 1.0 C-3
Error Messages Defined
The FRU displays this error message when it tries to allocate RAM memory in the host computer
and the Operating System (DOS) can not allocate memory and returns an error. The FRU can not
continue under such conditions. This means that the FRU needs more RAM than what is available
in the computer on which it is run. It could also be possible that some other programs running
before FRU are not releasing the memory allocated to them. To solve the problem the user should
try to run FRU immediately after booting DOS. Another remedy is to install more RAM in the
computer or to run the FRU on a computer that has more RAM.
"ERROR 2120: The specified disk is not ready. Either close door or insert
disk."
When a user specifies a file for an operation, the FRU tries to access the file. It checks for the
accessibility of the storage medium where the file resides. If the storage medium is found not
accessible then the above message is displayed. Typically this error will be generated when there is
no disk in the floppy drive or the door of the drive is open. In such cases, the user should insert the
disk in the specific drive or close the door and retry the operation.
"ERROR 2122: Specified file is too big."
The FRU displays this error message when the size of the specified file is too large while
accounting for the “s” option at the command-line of FRU. The “s” option specifies the number of
blocks to be skipped from address zero of the IOP flash memory before the operation begins. If the
file specified can not be fitted in the remaining part of the IOP flash memory, this message is
displayed. To solve this problem, change the “s” option at the command-line to accommodate the
larger file, or use a smaller file to program the IOP flash memory.
"ERROR 2123: Can not open file for reading"
When the user specifies a file for an operation, the FRU tries to open the file for reading and obtain
some information on the file. If it fails to do so, it displays this error message. Possible causes are
the file is not present, the storage medium on which the file resides is not accessible, or not enough
permission is available. The user should check for the presence and accessibility of the file on the
specified storage medium.
"ERROR 2124: Can not seek the file"
When the user specifies a file for the update operation, the FRU obtains certain information about
the file. If it fails to do so, it displays this error message. The possible causes are the specified file
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not
accessible. The user should check for the presence and accessibility of the file on the specified
storage medium. The user should also ensure the file or the storage medium is not corrupt.
"ERROR 2125: Can not read the file"
When the user specifies a file for the update operation, the FRU obtains certain information about
the file. If it fails to do so, it displays this error message. The possible causes are the specified file
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not
accessible. The user should check for the presence and accessibility of the file on the specified
storage medium. The user should also ensure the file or the storage medium is not corrupt.
C.2.2.2. Internal Errors
For Internal Errors 2000 – 2099, please contact your Server OEM for support.