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20.8 Error Log
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20.8 Error Log
The Error log displays information about serious errors that affect the functionality
of the entire firewall. WinRoute administrator should check this log regularly and fix
detected problems as soon as possible. Otherwise, users might have problems with
some services or/and serious security problems might arise.
A typical error message in the Error log could be: a problem when starting a service
(usually a collision at a particular port number), problems when writing to the disk or
when initializing anti-virus, etc.
Each record in the Error log contains error code and sub-code as two numbers in paren-
theses (x y). The error code (x) may fall into one of the following categories:
• 1-999 — system resources problem (insufficient memory, memory allocation error,
etc.)
• 1000-1999 — internal errors (unable to read routing table or interface IP addresses,
etc.)
• 2000-2999 — license problems (license expired, the number of users would break
license limit, unable to find license file, etc.)
• 3000-3999 — configuration errors (unable to read configuration file, detected a look
in the configuration of DNS Forwarder or the Proxy server, etc.)
• 4000-4999 — network (socket) errors
• 5000-5999 — errors while starting or stopping the WinRoute Firewall Engine (prob-
lems with low-level driver, problems when initializing system libraries, services, con-
figuration databases, etc.)
• 6000-6999 — filesystem errors (cannot open /save /delete file)
• 7000-7999 — SSL errors (problems with keys and certificates, etc.)
• 8000-8099 — HTTP cache errors (errors when reading / writing cache files, not
enough space for cache, etc.)
• 8100-8199 — errors of the ISS OrangeWeb Filter module
• 8200-8299 — authentication subsystem errors
• 8300-8399 — anti-virus module errors (anti-virus test not successful, problems when
storing temporary files, etc.)