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INTRODUCTION AND SPECIFICATIONS
Maintenance
04_06 LDX-3232 5
CHAPTER 1
Maintenance
You may have to return your instrument to the ILX Lightwave facility at some time
for repair or service whether or not it is under warranty. There is a charge for
repairs after the warranty period has expired. Contact an ILX Lightwave service
representative for shipping instructions prior to returning the instrument. Have the
model number, instrument serial number, and a description of the problem or
request at the time of the call. All ILX Lightwave instruments are identified by a
serial number located on the rear panel. The first four or five digits are the model
number; the last four digits are unique to the instrument and identify your
instrument specifically. A return authorization number will be given to you at the
time of your request for repair or service. Please use this number in all
communications concerning your instrument.
If you need to ship your LDX-3232 High Compliance Current Source back to the
factory for repair, be sure that the LDX-3232 is packaged in an enclosure with
cushioning material to prevent damage to the instrument during shipment (use the
original shipping containers and accessories if possible). Re-install the ESD
protective caps on the rear and front panels over the connectors (9 pin D, BNC,
and GPIB). Shipping damage is not covered under warranty.
Attach a tag to the instrument identifying the owner and indicating the service or
repair needed. Include the model number and serial number. We suggest that you
insure the shipment.
In North America, contact ILX Lightwave for return authorization and shipping
instructions. Outside of North America, contact your ILX distributor for shipping
information.
For more information on how to obtain repair services, see the Safety and
Warranty section of this manual.
If cleaning is required, use a clean dry cloth. Do not use solvents.
Potentially lethal voltages exist within the LDX-3232 High Compliance Current Source. To
avoid electric shock, do not perform any of the maintenance on the instrument unless
you are qualified to do so. Qualified service personnel are required to wear protective
eyeglasses and anti-static wristbands while working on the LDX-3232 High Compliance
Current Source circuit boards. High voltages are present on and around the instrument’s
printed circuit boards.