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connections on your cover get dirty or stained, apply a small amount of isopropyl alcohol (also called rubbing
alcohol) to a soft, lint-free cloth to clean.
Battery care
Operating temperature Surface is designed to work between 32°F and 95°F (or 0°C to 35°C). Lithium-ion
batteries are sensitive to high temperatures, so keep your Surface out of the sun and don’t leave it in a
hot car.
Recharge anytime The battery doesn’t need to be empty or low before you recharge. You can recharge
the battery whenever you’d like. However, it’s best to let the battery run down at least once per month
before you recharge it.
Battery lifespan The battery has limited recharge cycles and may eventually need to be replaced by an
authorized service provider.
Get Help and Support
You can get help with Surface, Windows, and specific apps. Here's how:
Surface Help Surface help and support is available at Surface.com/Support.
Windows Help On Surface, go to the Start screen and type Help, and tap or click Help and Support
from the search results. Windows help content is also available online at Windows.com.
App Help When you're in an app, swipe in from the right edge of the screen, tap or click Settings, and
then tap or click Help. (Some apps might put help in other locations, so check the company's website if
you can't find help in the Settings charm.)
If you haven't registered your Surface, go online and register it at Surface.com/Support/Register.
That’s it!
You’ve come to the end of this guide. We hope you’ve found it helpful.
Check the Surface website often for the latest news, accessories, and support info at Surface.com.