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Troubleshooting
CHAPTER 5
3. Print Results are Faulty
Symptom Cause Action
Light image The print density setting on the host
computer is not proper.
Change the print density setting on the host com-
puter to the print density required.
The paper loaded in the tray is damp. Replace the old paper with fresh dry paper.
☞
p. 26
The Toner Cartridge is running out of
toner.
Remove the Toner Cartridge and shake it several
times.
☞
p. 48
Replace the Toner Cartridge with a new one.
☞
p. 48
The Toner Cartridge may be defective. Remove and check the Cartridge for damage.
Install a new Cartridge if need.
☞
p. 48
The Image Transfer Roller Unit has
reached its replacement time.
Change the Image Transfer Roller Unit.
☞
p. 62
Dark image The print density setting on the host
computer is not proper.
Change the print density setting on the host com-
puter to the print density required.
The Toner Cartridge may be defective. Remove and check the Cartridge for damage.
Install a new Cartridge or Unit if needed.
- The Toner Cartridge
☞
p. 48
- The Drum Cartridge
☞
p. 56
- The Image Transfer Belt Unit
☞
p. 66
The Drum Cartridge may be defective.
The Image Transfer Belt Unit may be
defective.
The Image Transfer Roller Unit has
reached its replacement time.
Change the Image Transfer Roller Unit.
☞
p.62
Toner smudges The Toner Cartridge may be defective. Remove and check the Cartridge for damage.
Install a new Cartridge or Unit if need.
- The Toner Cartridge
☞
p. 48
- The Drum Cartridge
☞
p. 56
- The Image Transfer Belt Unit
☞
p. 66
The Drum Cartridge may be defective.
The Image Transfer Belt Unit may be
defective.
The Image Transfer Roller Unit has
reached its replacement time.
Change the Image Transfer Roller Unit.
☞
p.62
The Oiling Roller has reached its
replacement time.
Change the Oiling Roller.
☞
p.56
Partial void image The paper being used is not up to speci-
fications.
See “Printing Paper” and find out the correct type
of paper.
☞
p. 24
The paper loaded in the tray is damp. Replace the old paper with fresh dry paper.
☞
p. 26
The Toner Cartridge may be defective. Remove and check the Cartridge for damage.
Install a new Cartridge if needed.
- The Toner Cartridge
☞
p. 48
- The Drum Cartridge
☞
p. 56
- The Image Transfer Belt Unit
☞
p. 66
The Drum Cartridge may be defective.
The Image Transfer Belt Unit may be
defective.
The Image Transfer Roller Unit has
reached its replacement time.
Change the Image Transfer Roller Unit.
☞
p. 62