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Chapter 2: Getting Started
Multi-Tech Systems, Inc. FF240-IP Admin User Guide 16
6. Save your Configuration to a File on the Local PC
Now that you have setup the FF240-IP unit to the necessary configuration, it is a good idea to save the
parameters in case the unit needs to be restored after a factory default. This will save you time if you
want to test different settings or need to do some troubleshooting as you will be able to return to
these settings easily. Click on the System Configuration top navigation link and then click on the
Save/Restore link in the left-hand pane. In the Save/Restore Configuration window, click on the Save
Config link in the upper right hand corner to save what you have set so far. The file name
“config_nnnn.bin” (with the n’s replaced by the version number and current date) will appear in the
dialog for where you can store the file. This config file can then be used to restore the FF240-IP to this
configuration.
7. Sending Test Faxes
Set
up an email address for the Administrator by going to the Users section (top navigation bar) and
click on the Edit action item for the Administrator account to add an email address. Next go to the Fax
Configuration | Inbound Routing page and verify where the fax will be routed – if no settings are
changed, any incoming fax will be emailed to the Administrator email address (by default, all incoming
faxes are routed to the Administrator). Next set the SMTP parameters in the SMTP Configuration
section of the System Configuration.
A two step approach is recommended to verify faxing is working properly using FF240-IP. In the first
step, the FF240-IP sends a fax to itself to verify that the fax is sent/received and routed properly. If
this works properly, the next step is to configure the SIP/T.38 settings on FF240-IP to match your
SIP/T.38 network requirements and send test faxes again.
Sending a loop-back test fax:
A. Go to the Fax Configuration screen, enter the IP Address of your FF240-IP in the SIP
Proxy/Gateway field leaving default values in the other fields, and click Save to accept the
changes. This will cause all outbound faxes to be looped-back to FF240-IP. Next, go the Send Fax
screen, select "Enter Recipient Info" in the Find Recipient field, and enter the phone number 123-
456-7890 in the "Fax Number" field under Recipient Information. Enter some text in the Subject
and Comments fields under Cover Page Information, and then click the "Send Fax" button at the
bottom of the screen to send the fax.
B. Click on the Status & Logs link in the top navigation bar, and then click on the Fax Status link to
observe the status of the loop-back fax. You should see "sending" on one of the channels, and
"receiving" on another. When the fax completes, click on the Inbound Fax Log link in the left-
hand frame to see if the FF240-IP sends the email. If the email was sent successfully, the
“Inbound Fax Log” field will contain the message. Click on the Details link to see where it was
delivered. If the email is not delivered within 5 minutes, see the “Troubleshooting Appendix;”
specifically “What if I don’t get the email to me of the test fax that I sent?”