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Chapter 4: Client Installation
Multi-Tech Systems, Inc. FF240-IP Admin User Guide 75
4. A new FF240-IP entry should appear on the “Devices” tab of the FF240-IP Fax Client Software
screen.
The status of the newly registered FF240-IP unit may momentarily go from “Not logged in” to
“Logging in” to “Connected.” A FF240-IP x20 unit will show Idle instead of connected.
If it goes to Login Failure, then one of two things is wrong:
a. The IP address or domain name is wrong. If that is the case, delete that entry (by right-clicking
DELETE), and enter a new one;
- or -
b. The Username/Password combination may be wrong. Verify that the client Username/Password
combination (accessible by right-clicking and selecting Properties on the FF240-IP listed in the
Devices tab of the client software) matches the Username/Password combination assigned to
the client-user by the FF240-IP Administrator.
Note: Username and Password are case-sensitive.
Disassociating the Client from a Specific FF240-IP Unit
In this procedure, you will un-do the procedure “Associating Client with a Specific FF240-IP Unit.” This
situation might occur when changes are being made in the network faxing system. In any event, this
procedure severs the tie between your PC and a specific FF240-IP unit so that you will no longer be
connected to it for sending fax messages. (Faxes can be received in email form from the FF240-IP server,
despite disassociating from the FF240-IP server, as long as the receiving party is defined in the Inbound
Routing section of the FF240-IP unit.) In cases where the client is currently associated with more than
one FF240-IP unit, you will need to know the IP address of the specific FF240-IP unit from which you
want to disconnect.
1. Open the FF240-IP Client Software program and go to the Devices tab. Select the FF240-IP unit from
which you want to disconnect (you can identify the FF240-IP unit by its IP address or domain name),
Right-click on it and select delete.
2. Your FF240-IP Client Software will no longer be able to send faxes through this particular FF240-IP
unit.