Filter
Top Products
C H A P T E R 5
Troubleshootingyour interactivewhiteboardsystem
32 smarttech.com/kb/170510
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMARTSupport website (smarttech.com/support)
or contact your authorized SMART reseller (smarttech.com/where).
Before you start
Before you troubleshoot your interactive whiteboard system or contact SMARTSupport or your
authorized SMART reseller for assistance, you need to do the following:
l Locate your interactive whiteboard system’s status lights
l Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l Your interactive whiteboard’s Ready light is located on the lower-right of the frame.
l
Your projector’s Power and Service lights are located on the bottom of the projector.
l
The ECP’s Power button (see Using the Extended Control Panel (ECP) on page 22) also
functions as astatus light.