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9.JOB STATUS
12.ERROR CODE (Cont.)
9
2C65, 2C66,
2C69
Failed to connect to SMTP server Make sure the SMTP server is correctly
working, or the SMTP server address has
been set correctly. Then retry the scan.
2C67, 2C68
2C6A
Failed to send E-Mail message Turn the power OFF and then back ON. Retry
the scan. If the error still occurs, contact your
service representative.
2C6B Invalid address specified in From: field Make sure that there is an illegal character in
the Terminal mail address. Delete the illegal
character and reset the appropriate Terminal
mail address, then retry it.
2C6C Invalid address specified in To: field Make sure that there is an illegal character in
the Destination mail address. Delete the
illegal character and reset the appropriate
Destination mail address, then retry it.
2C6D NIC system error Contact your dealer for support.
2C70 SMTP service is not available Ask your administrator whether the SMTP
service is enabled.
2C80 Failed to process received E-mail job Ask your administrator to confirm whether the
Received Internet Fax Forward is set.
2C81 Failed to process received Fax job Ask your administrator to confirm whether the
Received Fax Forward is set.
2CC0 Job canceled (Job was canceled.)
2CC1 Power failure occurred Make sure that the power cable is connected
properly and it is inserted securely. Resend
the job.
Save as file
2D10, 2D12,
2D13,
2D20-2D22
Illegal Job status Turn the power OFF and then back ON. Retry
sending. If the error still occurs, contact your
service representative.
2D11 Not enough memory Make sure there are enough memory to save
the scan job.
2D14, 2D61 Invalid parameter specified Make sure you specify the settings correctly
and try again.
2D15, 2D65 There are too many documents in the
folder. Failed in creating new document.
Delete the data in the local shared folder in the
equipment and retry the scan.
2D30 Failed to create directory Make sure that the access privilege to the
storage directory is writable and the server or
local disc has a sufficient space. Then retry
the scan.
Error Code Cause & Message Corrective Action