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2D31, 2D33 Failed to create file Make sure that the access privilege to the
storage directory is writable and the server or
local disc has a sufficient space in disc
capacity. Then retry the scan.
2D32 Failed to delete file Turn the power OFF and then back ON. Retry
the scan.
2D40 Failed to convert image file format Turn the power OFF and then back ON. Retry
the scan. If the error still occurs, contact your
service representative.
2D60 Failed to copy file Turn the power OFF and then back ON. Retry
the scan. If the error still occurs, contact your
service representative.
2D62 Failed to connect to network destination.
Check destination path.
Make sure that the network path is correct,
and retry the scan. If the error still occurs, ask
your administrator to confirm whether the IP
address or path of the server is correct. Also
make sure that the server is operating
properly.
2D63 Specified network path is invalid. Check
destination path.
Make sure you specify correct network folder
and retry the scan.
2D64 Logon to file server failed. Check
username and password.
Make sure you specify correct user name and
password to logon the file server and retry the
scan.
2D66 Failed to process your job. Insufficient
disc space.
Delete the data in the local shared folder in the
equipment and retry the scan.
2D67 FTP service is not available. Ask your administrator whether the FTP
service is configured correctly.
2D68 File Sharing service is not available. Ask your administrator whether the SMB
protocol is enabled.
2DC0 Job canceled Job was canceled.
2DC1 Power failure occurred Make sure that the power cable is connected
properly and it is inserted securely. Resend
the job.
Store to e-Filing
2B10 There was no applicable job. Retry the scan.
2B11 Job status failed. Retry the scan. The system could not store
the scan job.
2B20 Failed to access file. Retry the scan. The system could not store
the scan job.
Error Code Cause & Message Corrective Action