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Exchanging data with another computer
5.375 x 8.375 ver 2.4.0
Determining the COM port
Your modem is connected to one of the computer’s COM
(communications) ports. The default setting for the modem is
COM3.
The following procedure is intended to support you if you
need to either upgrade your modem or reset the port to the
default settings.
If you’re having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to in the
operating system:
1 Click Start, then click Control Panel.
The Control Panel appears.
2 Click Printers and Other Hardware.
3 Click Phone and Modem Options.
The Phone and Modem Options window appears.
4 Click the Modems tab.
A location box appears. The COM port is specified in the
Attached to field. Your modem should be listed under
Modem.
5 To verify that the modem is set up properly:
❖ Click the port to which your modem is connected.
❖ Click Properties.
❖ Click the Diagnostics tab.
❖ Click Query Modem.
The Modem AMR Properties box appears.
6 Click the General tab.
The computer should indicate whether the modem is
working properly.