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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.
The color of the materials used to make the disc can affect its
reliability. Silver-colored CD-ROMs are the most reliable,
followed by gold-colored CD-ROM. Green-colored CD-
ROMs are the least reliable.
WinDVD problems: general issues
WinDVD
has been configured to provide optimum
performance and quality based upon your system’s available
resources. Changes made to the system or its configuration
may impact the playback performance of the WinDVD
player.
WinDVD controls are disabled.
Controls may be grayed out by commands on the DVD disc.
For example, it is common for DVD movie titles to disable
fast-forward and rewind during the legal notices at the
beginning of a movie.
Playback performance is poor.
Make sure your system’s A/C adapter is plugged in and the
system’s power setting is on full.
The Root or Title menu does not open.
Most DVD titles have one or both of the “Root” and “Title”
menus. If one menu button appears to do nothing, try the
other menu button.
WinDVD performance decreases after making a system
change.
DVD playback performance is dependent upon several
system resources. Changes to these system resources caused,
for example, by installing a new graphics or audio card may
impact performance. Some software changes may also
impact playback performance (for example, downloading
new drivers from the Web).