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Satellite R10 9-20
Troubleshooting
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first. Before
contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation for software and
peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company’s technical support for assistance.
■ Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the accompanying
warranty booklet or visit www.toshiba-europe.com on the Internet.
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press hotkeys Fn + F5 to change the display.
Refer to Chapter 5, The Keyboard.
If problems persist, contact your dealer.
Problem Procedure
If you turn the computer off in Standby mode while the display is on TV, the
computer will select either the internal LCD or an external computer CRT
as the display device.