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150 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
7: Troubleshooting
OCP Error Messages
19003
WIFI LINK LOST
• Connection to the access point
was lost.
• Poor signal quality or low signal
strength.
• Interference.
• Access point power has been lost.
a. Verify access point is properly
connected to the network and
powered ON.
b. Put the printer antenna in a similar
orientation than access point’s
antenna, and re-run the set-up wizard
to re-establish the wireless settings.
19004
WIFI INCOMPATIBLE
NETWORK
• Printer, after power up, found the
access point specified by the wireless
settings, but found the access point
settings incompatible.
• Access point configuration has been
modified.
Re-run the set-up wizard to establish the
new wireless settings.
19005
WIFI ASSOCIATION FAILED
• During association with an access
point, the association failed.
• Poor signal quality.
• Low signal strength.
Put the printer antenna in a similar
orientation as the access point’s
antenna, and re-run the set-up wizard to
re-establish the wireless settings.
19006
WIFI CONNECTION FAILED
• They key handshake following the
association failed.
• WEP Key or WPA passphrase is
incorrect.
Ensure that you have the correct
key/passphrase, then re-run the set-up
wizard to establish new wireless
settings.
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION