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7: Troubleshooting
Ethernet Issues
P1045430-002 Zebra ZXP Series 8 Card Printer User’s Manual 153
Ethernet Issues
If both LEDs are off, the printer has not detected the presence of a network cable. To solve
the problem:
• Verify that the network cable is appropriate and has an RJ-45 connector.
• Remove the network cable from the printer. Plug the network cable back in until you hear
a positive click. Check the other end of the cable in the same manner. If the printer still
does not detect a cable, then continue.
• Connect the printer to a known good network. If the printer is still unable to detect the
network cable, contact Technical Support for assistance.
Ethernet
Connector
Link/Activity Speed
LED LED