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92 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004
Troubleshooting
Calibration Problems
Calibration Problems
Table 14 • Calibration Problems and Solutions
Problem Recommended Solution
Loss of printing registration on
labels.Excessive vertical drift in top-of-form
registration.
Ensure that the media guides are properly positioned.
Set the printer for the correct media type. See MEDIA TYPE
on page 58.
Adjust the reflective sensor position. See Adjust the Reflective
Sensor on page 84
.
Via the front panel, locate the SENSOR SELECT menu item
(see SENSOR SELECT on page 59) and manually select the
correct sensing method.
Reload the media. Check the reflective sensor position (see
Adjust the Reflective Sensor on page 84).
Clean the platen roller according to the instructions in Clean
the Printhead and Platen Roller on page 77.
Auto Calibrate failed. Perform a manual calibration (see Media and Ribbon Sensor
Calibration (Manual Calibration) on page 63).
Reload the media and ensure that the reflective sensor is
properly positioned (see Adjust the Reflective Sensor
on page 84).