IES-1000 User’s Guide
Customer Support v
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/ SALES
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Worldwide
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park,
HsinChu, Taiwan 300, R.O.C.
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.comNorth
America
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dkScandinavia
sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
support@zyxel.at +43-1-4948677-0 www.zyxel.atAustria
sales@zyxel.at +43-1-4948678 ftp.zyxel.at
ZyXEL Communications
Services GmbH. Thaliastrasse
125a/2/2/4 A-1160 Vienna,
Austria
support@zyxel.de +49-2405-6909-0 www.zyxel.deGermany
sales@zyxel.de +49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
support@zyxel.com.my +603-795-44-688 www.zyxel.com.myMalaysia
sales@zyxel.com.my +603-795-34-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia