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6
6-7 Troubleshooting
Cannot connect to GA-1040 with the Fiery utilities
If clients cannot connect to the GA-1040 with the Fiery utilities, check the following:
GA-1040 Setup—the appropriate network protocol must be enabled, with the
correct parameters (for example, for TCP/IP, the IP address, etc.; for IPX, a correct
frame type setting), and you must have published the Print queue.
Verify that in IPX/SPX Setup the IPX network protocol has bound to all the frame
types in use by the NetWare servers that handle GA-1040 print jobs. You can check
these settings quickly by printing a Setting List.
On the client workstation—the appropriate network protocol(s) must be loaded,
and your Windows folder should contain a configured Efinl.ini file.