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Configuring Dial Plan Settings
4-46 41-001190-02 Rev. 01, Rel. 1.2
AastraLink Pro 160 Administrator Guide
FXO Incoming Call Routing
Auto-FAX does not operate if the FXO line has been configured to use incoming
call forwarding to a facility other than Auto-Attendant, or if Auto-Attendant is not
the default incoming call destination.
If either of these call routes has been provisioned to use a facility other than the
Auto-Attendant (for example Operator, SIP extension or Ring group) the IVR
menu is not reached by the incoming call; therefore the Auto-FAX functionality
cannot occur.
In this case, it is necessary for the person who answers the FAX call and hears the
CNG tone to perform the routing manually. This can be done simply by using the
phone’s Transfer key (Xfer) to transfer the call to extension 6012, allowing
Auto-FAX to then handle the call routing to FXS A or Busy tone as appropriate.
You can use the following parameter to provision the Open/Closed hours
Incoming Call destination as the Auto-Attendant:
•In the “Incoming Calls go to” field at the location
Configuration->Auto-Attendant->Settings
“Incoming Calls go to”
field set to “Auto-Attendant”