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If Custom “On Hold” Music is Enabled, Does it Play for Both Parked Calls and On-Hold
41-001190-02 Rev. 01, Rel. 1.2 6-13
AastraLink FAQs
Note: These are not hard limits, this is based on the point at which the platform
performance has been tested to degrade. It is possible to make more than
12 calls, but quality degrades and the unit may go into overload, resulting
in loss of service. Active calls relates to host-routed calls only; it does not
include any additional calls which are stable between SIP extensions (these
do not route though the host unless they are remote office users, in which
case they do count as hosted active calls).
If Custom “On Hold” Music is Enabled, Does it Play for Both Parked
Calls and On-Hold Calls?
Yes. Music on-hold is played to incoming parked calls and to calls put on hold by
a SIP extension.
Does the AastraLink Pro Support Shared Line Appearance (SLA)?
Yes. In Release 1.2 and later, the AastraLink Pro supports SLA, which allows the
AastraLink to provide key system features in addition to its existing Private
Branch eXchange (PBX) functionality.
SLA and PBX can be used exclusively (i.e. all FXO lines as SLA, or all FXO lines
as PBX) or in a mixed mode. To differentiate between modes, the AastraLink user
interface refers to non-SLA lines as ’Pool’ lines, as they provide pooling of
incoming and outgoing lines for call processing purposes.
SLA is configurable on a per FXO basis on the AastraLink Pro. When no FXOs
are configured as SLA, all 6 FXO ports perform the PBX dial plan operation as
outlined in Release 1.1 of the AastraLink Pro.
Any FXO ports not allocated for SLA use are available for processing PBX calls,
and for Pool outgoing calls. A configurable timer allows SLA incoming calls to
overflow to PBX dial plan routing (auto-attendant, ring groups etc.), and outgoing
PBX calls will overflow to SLA lines if no FXO Pool line is available.
SLA membership, for example, whether a phone is to participate in the SLA key
system, or whether it is to be permitted access to PBX Pool lines only, can be
configured independently for each local and remote office phone.
FXO line to SIP phone key mapping for SLA varies by phone model.