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Chapter 11 Troubleshooting 116
The cover cannot be closed
The inner cover cannot be closed
zThe scan unit is returned to its original position before the inner cover is
closed.
Lift the scan unit until it locks into place, and close the inner cover by pressing the centre of the
cover until the cover locks into place. Then, return the scan unit to its original position.
The paper output tray cannot be closed
zThe inner cover is not closed properly.
Lift the scan unit until it locks into place, then press the centre of the inner cover until the cover
locks into place.
The paper output tray cannot be opened
zThe machine is not placed on a flat surface.
Place the machine on a flat surface.
Problems outputting
Nothing displays on the LCD (there is no power)
When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the
machine powers ON and a message is displayed on the LCD.
While the [Alarm] lamp flashes, the machine is initialising and you will not be able to use it. Wait
until the [Alarm] lamp stops flashing.
If nothing is displayed on the LCD, check the cause of the error and take corrective actions
according to the following:
zThe power cord is not correctly connected.
Securely connect the power cord to the machine and wall outlet.
zYou have not pressed [ON/OFF].
The machine will power ON and the LCD will display a message when you connect the power cord
and press [ON/OFF].
zThe wall outlet is not working normally.
Connect another electrical appliance to the wall outlet and check whether the wall outlet is working
properly.