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Chapter 11 Troubleshooting 117
zThe power cord is connected to a table tap, OA tap or extension cord.
Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to
the wall outlet. If the machine powers ON when the power cord is connected directly, the table taps,
OA taps or extension cords are probably defective and should be replaced. If they have a power
switch, check that it is turned ON.
zThe power cord is defective.
Either replace the power cord with another, suitably fused, or using a tester, check whether the cord
is defective.
Cannot print at all, cannot print correctly
When copying or printing from a computer
zThe [Alarm] lamp is flashing.
If it is flashing, see “When the [Alarm] lamp flashes,” on page 134.
zThe ink tanks are not installed correctly.
Lift the scan unit until it locks into place, and open the inner cover, then check that the ink tanks
are securely inserted. Also, check that the ink tanks are inserted in the correct slots. (See page 98.)
zThe ink is not ejecting correctly, or the print head is misaligned.
Print the nozzle check pattern. (See page 105.)
zThe paper is too thick.
Use 17 lb.–28 lb. (64 g/m
2
–105 g/m
2
) paper. (See page 16.)
zThe paper stack exceeds the capacity of the multi-purpose tray.
If the paper stack exceeds the paper limit mark, or exceeds the capacity of the multi-purpose tray,
reduce the amount of paper. (See page 16.)
zThe paper is not loaded correctly.
Check that the paper has been loaded correctly and that the paper guide is properly adjusted. (See
page 25.)