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Chapter 11 Troubleshooting 135
LCD messages
Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause
of the error and take corrective actions according to the list.
Message Cause Action Details
BLACK INK
CHANGED?
The machine is asking whether
you replaced the black ink tank.
If you replaced the black ink tank,
press []. If you did not, press [].
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BLACK INK LOW The ink level in the black ink
tank is low.
Make sure you have a new black ink
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [OK/Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
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CANNOT USE THIS
CARD
TURN OFF AND ON
You have inserted a memory
card incompatible with the
machine or a damaged memory
card into the card slot.
Remove the memory card from the
card slot, then turn the power OFF
and ON again.
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CARD READER
BUSY
You tried to start photo printing
when the card slot was in use
by the computer.
Wait until the card slot is no longer
being used by the computer.
—
CARTRIDGE
JAMMED
The print head holder cannot
move. This is normally due to a
paper jam.
Clear the paper jam or whatever is
obstructing the print head holder
and then press [OK/Set]. Do not
attempt to move the print head
holder manually.
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