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Printer not Operating Correctly
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6-3
Printer not Operating Correctly
Check the following items when the printer does not operate and will not
print.
Cannot Print
Printer not switched on.
Problem 1: Power button not switched on.
Solution: Press the Power button again to confirm that the Online lamp, Message
lamp, and operation panel light. (ÆP.1-7)
Problem 2: Power cord not supplying power to the printer.
Solution: Confirm that the power cord connections at the printer and the power
supply are tight. (ÆSetup Guide, Chapter 1, “4 Connect the Power Cord”)
Problem 3: Power supply not providing power.
Solution: Connect another device to the power supply to confirm that the outlet is
providing power. If not supplying power, check the breaker switches for
the power line. If you are on a power strip, determine if there is a switch
between the plug receptacle and the main power line.
Problem 4: Power cord broken.
Solution: Call for service and request a new power cord.
Printer is on but not online.
Problem 1: Printhead is not installed.
Solution: Install the printhead. (ÆSetup Guide, Chapter 1, “5 Install the Printhead”)
Problem 2: Ink tank(s) are not installed.
Solution: Confirm that all ink tanks are installed. (ÆSetup Guide, Chapter 1, “6
Install the Ink Tanks”)
Problem 3: A cover is open.
Solution: Close the cover named in the message displayed on the operation panel.
Problem 4: Printer is still warming up.
Solution: Immediately after the printer is switched on, it cannot print because it
needs a several seconds to warm up. After switching on the printer, you
must wait for the Online lamp to light and remain on.
00_J80xUG_Eng.book Page 3 Friday, April 12, 2002 12:28 AM