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Troubleshooting
12
6-12
Solution: Read the message and select the correct color ink tank for replacement.
Make sure that the ink tank is installed correctly. (ÆP.5-2)
Problem 2: A problem has occurred with the ink tank.
Solution: Install a new ink tank. (ÆP.5-2 )
x Ink Check
Problem 1: Ink in the ink tank of the displayed color (x = Y, M, C, Bk) is running low.
Solution: Read the message and select the correct color ink tank for replacement.
Make sure that the new ink tank is installed correctly.
Ext. I/F Error
Problem 1: An error occurred during data transfer at the network interface board.
Solution: Press the Online button. However, the print job data stream cannot be
printed.
Cover Open
Problem 1: The cover named in the second line of the printer operation panel display
is open.
Solution: Close the appropriate cover.
Media Misfeed
Problem 1: Paper or other print media did not feed.
Solution: Remove the sheet or stack, load it again, then press the Online button.
(ÆP.2-7)
Problem 2: Paper has jammed in the printer.
Solution: Remove the jammed sheet. (ÆP.6-15)
Problem 3: The job is printing from the tray or Cassette 1 with the manual feed lever
raised.
Solution: Lower the manual feed lever. (ÆP.2-15)
Problem 4: Transparency sheet (OHP film) could not feed from the paper cassette.
Solution: Place 1 sheet of plain paper under the bottom transparency, then set the
00_J80xUG_Eng.book Page 12 Friday, April 12, 2002 12:28 AM