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Troubleshooting
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“Error No.: 300”
Printer not ready If the POWER
POWERPOWER
POWER lamp is off, turn the printer on.
If the POWER
POWERPOWER
POWER lamp is flashing green, the printer is initializing. Wait until the
POWER
POWERPOWER
POWER lamp stops flashing.
Printer not properly
connected
Ensure that the printer is securely connected to the computer.
Your printer name is
not displayed in the
Printer List
Printer ListPrinter List
Printer List of
Printer Setup Utility
Printer Setup UtilityPrinter Setup Utility
Printer Setup Utility
(or Print Center
Print CenterPrint Center
Print Center)
1. Select Applications
ApplicationsApplications
Applications from the Go
GoGo
Go menu.
2. Double-click the Printer Setup Utility
Printer Setup UtilityPrinter Setup Utility
Printer Setup Utility icon in the Utilities
UtilitiesUtilities
Utilities folder.
If you are using an OS other than Mac OS X v.10.3, double-click the Print
Print Print
Print
Center
CenterCenter
Center icon.
3. Ensure that iP90
iP90iP90
iP90 is displayed in the Printer List
Printer ListPrinter List
Printer List.
If iP90
iP90iP90
iP90 is not displayed in the Printer List
Printer ListPrinter List
Printer List, reinstall the printer driver.
“Error No.:1700”
Waste ink absorber
almost full
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button to clear the error so you can continue
printing. Before the waste ink absorber becomes completely full, contact the
Customer Care Center.
“Error No.:2001”
A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable, press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button on the printer
and reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital camera or digital video camcorder compatible with this printer.
Have you replaced
an ink tank with a
new one? message is
displayed
If the ink tank has
been replaced with
a new one
Click
Yes
YesYes
Yes
to reset the ink counter.
See "
Resetting the Ink Counter
Resetting the Ink CounterResetting the Ink Counter
Resetting the Ink Counter
" on page 64.
If the ink tank has
been removed for a
certain period (the
ink tank has not
been replaced)
Click
No
NoNo
No
on the dialog box described above.
You can choose the option to disable the diaplay of this confirmation message.
1. Ensure that the printer is turned on and open the Printer Properties
Printer PropertiesPrinter Properties
Printer Properties dialog
box.
2. Click the Maintenance
MaintenanceMaintenance
Maintenance tab and then click Low Ink Warning Setting
Low Ink Warning SettingLow Ink Warning Setting
Low Ink Warning Setting.
3. Clear the check box of Display a confirmation message of ink tank
Display a confirmation message of ink tank Display a confirmation message of ink tank
Display a confirmation message of ink tank
replacement
replacement replacement
replacement and click Send
Send Send
Send.
Problem Possible Cause Try This
Note
NoteNote
Note If you are using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note
NoteNote
Note If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.
iP90_QSG_US.book Page 79 Thursday, December 7, 2006 11:03 AM