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Chapter 12 Troubleshooting 12-5
3. Are you printing outside the printable area?
Change the margin settings in the application to keep the document within the recommended
printable area.
4. Is intensity set too high?
The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialog
box, on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In the Manual Color
Adjustment dialog box, reduce the intensity with the Intensity slider.
5. Are you using recommended print media?
For recommended print media, see p. 3-1.
6. Clean the machine’s interior.
If the machine’s interior is dirty with ink or there is a build-up of paper dust, your printout may
contain ink stains. Clean the machine ( p. 11-1).
7. Are you printing on the wrong side of the paper?
Some papers have a “right” side for printing.Turn the paper over and try printing again. There are
also types of paper such as Photo Paper Pro that can only be printed on one side.
8. Borderless printing
Check the print media.
For borderless printing, the quality of the printout at the top and bottom edges of the paper may
deteriorate or the printout may be stained. If the printout is dirty even on recommended print
media, move the paper thickness lever to the right ( p. 3-5).
Problems using a memory card
See the information below if the memory card is not recognized when inserted into the
card slot, or the image data is not being read.
Memory card is not recognized.
1. Is the memory card securely inserted into the card slot?
When securely inserted, a PCMCIA-compatible memory card will click into position and protrude a
maximum of 0.3 inches (7 mm) from the slot.
2. The memory card is not recognized although it is inserted securely into the card slot.
Remove and reinsert the memory card as explained on p. 4-2.
3. Are there any images on the memory card?
Check if there is any image data on the memory card using your digital camera or computer.
4. Is the image data valid?
If standby mode is displayed in photo print mode, there are valid images on the memory card. If a
message is displayed, see p. 12-18.
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