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12-22 Troubleshooting Chapter 12
MultiPASS Status Monitor messages
Display the MultiPASS Status Monitor on your computer to see the status of the machine.
On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to
[MultiPASS Suite], then click [MultiPASS Status Monitor]. If a warning or attention is displayed,
follow the instructions of the message.
If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information
provided in this chapter, contact the Canon Customer Care Center.
CAUTION
•If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and
contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine
yourself.
IMPORTANT
•Attempting to repair the machine yourself may void the limited warranty.
If you contact the Canon Customer Care Center, make sure you have the following
information ready:
•Product name: MultiPASS F80 or MultiPASS F60
•Serial number (located on the label located at the back of the machine)
•Details of the problem
•Steps taken to try to resolve the problem and the results