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12-18 Troubleshooting Chapter 12
AUTO REDIAL
BUSY/NO
SIGNAL (#018)
C INK EMPTY
CARD READER BUSY
CARD READER ERROR
CARD READER OFFLINE
CARTRIDGE JAMMED
CHANGE
PAPERSIZE:FAX
Fax Model
Fax Model
Fax Model
Wait for the machine to automatically
redial the number. If you want to
cancel automatic redialing, wait until
the machine starts dialing the
number, press [Stop/Reset] then [T].
Try sending the document at a later
time.
Check the fax number and dial again.
Contact the other party and have
them check their fax machine.
Contact the other party and ask them
to send or receive the document
using a G3 machine.
Set your machine to the setting that
matches your telephone line.
Contact the other party and have
them check their fax machine.You can
try to send the document using
manual sending. For an overseas call,
add pauses to the registered number.
Replace the ink tank.
Wait until the card slot is no longer
being used by the computer.
Try switching to another mode or
turning the machine off and on. If the
message remains, contact the Canon
Customer Care Center.
Remove the memory card from the
card slot, turn the power off and on
again, then reinsert the memory card.
Clear the paper jam or whatever is
obstructing the printhead holder and
then press [Resume]. Do not attempt
to move the printhead holder
manually.
Set the paper size setting to letter,
legal, or A4 and load paper of the
same size.The received fax will then
be printed automatically.
p. 8-5
BG
p. 8-2
p. 11-4
p. 4-2
p. 12-15
p. 3-6
The machine is waiting to redial
the other party’s number
because the line was busy or the
recipient did not answer when
you tried to send a document.
The telephone number you
dialed is busy.
The fax number dialed was
incorrect.
The other party’s fax machine is
not working.
The other party is not using a G3
machine.
The touch tone/rotary pulse
setting on your machine is
incorrect.
The receiving fax machine did
not answer within 55 seconds
(after all automatic redialing
attempts).
The cyan ink tank in the
printhead is empty.
You tried to start photo printing
when the card slot was in use by
the computer.
There is a problem with the card
slot.
The card slot may not be
receiving any power.
The printhead holder cannot
move. This is normally due to a
paper jam.
The paper size setting is set to a
size other than letter, legal, or A4.
Message (Error code) Cause Action Details
LCD messages
Reference abbreviations
SS = Setup Sheet
BG = Basic Guide
SG = Software Guide