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VI Preface
12: Troubleshooting
Problems installing and removing software ..12-1
Problems turning on the computer
(when the MultiPASS Suite opens)......12-2
Problems printing from your computer ..........12-3
Problems using a memory card..........................12-5
Copying problems....................................................12-7
Problems scanning to a computer.....................12-8
Problems receiving faxes...................12-10
Problems sending faxes.....................12-12
Telephone problems.............................................12-13
If nothing displays in the LCD (if there is
no power)...................................................12-14
If the power disconnects
unexpectedly ............................................12-14
Removing jammed paper...................................12-15
Removing jams in the paper output tray...12-15
Removing jams from the machine’s
interior.........................................................12-15
If there are repeated paper jams.................12-16
Removing jammed documents ......12-16
If the nozzle check pattern does not
print properly............................................12-17
Interpreting the messages .................................12-17
LCD messages.....................................................12-18
MultiPASS Status Monitor messages..........12-22
If you cannot solve the problem......................12-22
13: Machine settings
Printing a list to check the
current settings...........................................13-1
Accessing the machine settings .........................13-1
Settings ........................................................................13-2
Menu: SPECIAL COPY..........................................13-2
Menu: MAINTENANCE ........................................13-2
Menu: USER DATA ................................................13-3
Menu: RECEIVE MODE.......................13-6
Menu: MEMORY REFERENCE ..........13-6
Menu: REPORTS/LISTS.......................13-6
Menu: PHOTO PRINT MODE .............................13-7
Appendix: Specifications
General specifications...............................................A-1
Ink specifications ........................................................A-3
Print specifications.....................................................A-3
Photo print specifications .......................................A-3
Copy specifications....................................................A-4
Fax specifications......................................A-4
Telephone specifications.........................................A-5
Index ......................................................................................I-1
Fax Model
Fax Model
Fax Model
Fax Model
Fax Model
Fax Model
Fax Model
Fax Model
Fax Model
Switching temporarily to tone dialing.........8-10
9: Receiving faxes
Receiving methods.....................................................9-1
Setting the receive mode ........................................9-1
Receiving both faxes and voice calls
automatically: FAX/TEL AUTO SW...........9-2
Customizing FAX/TEL AUTO SW........................9-2
Receiving faxes automatically: FAX ONLY MODE..9-3
Receiving faxes manually: MANUAL MODE.......9-4
Receiving a fax manually.....................................9-4
Receiving when an answering machine is
connected: ANS.MACHINE MODE...........9-5
Adjusting the answering machine...................9-5
Receiving with a DRPD (Distinctive Ring
Pattern Detection) service: DRPD ...........9-5
Setting the ring pattern.......................................9-6
Receiving faxes to the MultiPASS Suite...............9-7
When your computer is off.................................9-7
Canceling receiving....................................................9-7
10: Reports and lists
Summary of reports and lists...............................10-1
ACTIVITY REPORT......................................................10-2
Printing the ACTIVITY REPORT........................10-2
Adjusting the ACTIVITY REPORT setting .....10-2
Adjusting the TX REPORT setting .......................10-3
Adjusting the RX REPORT setting.......................10-4
Printing the USER’S DATA LIST.............................10-5
11: Maintenance
Cleaning your machine..........................................11-1
Cleaning the exterior..........................................11-1
Cleaning the interior...........................................11-1
Cleaning the scanning area.........................11-1
Cleaning inside the scanning unit ............11-1
Cleaning the ADF area.................11-2
Cleaning the roller ..........................................11-3
Replacing ink tanks..................................................11-4
When to replace an ink tank............................11-4
Guidelines...............................................................11-4
Replacing an ink tank.........................................11-4
Maintaining the printhead....................................11-6
Flowchart of printhead maintenance ..........11-6
Printing the nozzle check pattern .................11-7
Cleaning the printhead......................................11-7
Aligning the printhead ......................................11-8
Fax Model
Fax Model
Fax Model