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Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
SCE 2000 4xGBE Installation and Configuration Guide
OL-7824-02 8-11
Troubleshooting the Firmware Package Installation
Check the following to help isolate a problem in the installation of the firmware package.
Problems related to the installation of the firmware package could be any of the following:
• File not found in the expected location
• Wrong file type.
• Device to which the file is to be extracted is full.
Table 8-5 Troubleshooting the Firmware Package Installation
Diagnostic Action
Enter the CLI command:
• configure
• Boot system <filename>
Symptom Possible Cause Possible Solution
Returned error is:
Error—File <file
name> does not
exist
The package file does not
exist in the specified
location.
Verify package file location and try again
In the output of the
command, the package file
type is management-
image instead of
system-image
Package file type
mismatch.
Verify that you are trying to open the correct package file.
In the output of the
command, the package file
platform is not the correct
installation file for the
SCE 2000.
Package file platform
mismatch.
Verify that you have the package file appropriate to your
platform type
Returned error is:
Package file <file
name> does not
contain magic
header
The file is not a software
installation package file.
Verify that you are trying to open the correct package file.
Returned error is:
Error—There are
only X free bytes
on device <device
name>, but Y bytes
are needed for the
extraction (where
X and Y are stated
in bytes)
/tffs0/ device is full Delete old and unnecessary files and try the package
extraction again