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Maintaining Your A1500
Cleaning the Document Scanner
For best quality faxes and scans, you may occasionally
need to clean some internal parts of the machine, such
as the:
• white roller
• scanning glass
If these parts are dirty, documents scanned or sent to
another fax machine will not be clear.
To clean the internal parts of the A1500:
1. Unplug the power cord from the electrical outlet
or the rear of the machine.
2. Open the control panel.
Opening the control panel
3. Disassemble the white roller as follows:
Both ends of the white roller have plastic bushings
that are snapped shut with small tabs on them.
Pull the bushing slightly out, and rotate the
bushing until it reaches the slot. Then pull the roller
up.
4. Wipe the roller surface with a soft cloth
dampened with water.
5. Wipe the scanner glass surface with a soft cloth
dampened with water. Dry with a soft tissue.
6. After re-assembly, it is recommended that you
re-calibrate the scanner. See “Calibrating the
Scanner” in the Common Procedures chapter
for more information.
Removing the white roller
Cleaning the Cartridge Carrier
If the ink cartridge is not printing from some nozzles
as indicated on the test page, the cartridge carrier
contacts may need cleaning. See “Cleaning Print
Cartridges” in the Common Procedures chapter for
more information.
1. Lift the control panel by pulling toward you on
the edge nearest the LCD panel.
2. Lift the cartridge access door.
3. Unplug the power cord from the electrical outlet
or from the rear of the machine.
4. Remove the ink cartridges.
5. Use a clean dry cloth or tissue to clean the print
cartridge contacts inside of the machine.
6. Replace the ink cartridges.
7. Plug in the power cord.
Replacing the Document Separator Pad
If documents continually feed more than one page at a
time through the scanner assembly, you may need to
replace the document separator pad. Contact Customer
Service via the Compaq web site at www.compaq.com
for more information.
The life of the automatic document feed rubber varies with
use. It is unlikely you will ever need to replace this pad.