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Control Form Messages
SYMPTOM/MESSAGE CAUSE SOLUTION
“RESOURCE BUSY, TRY LATER” with
beep warning tone and return to prior state.
Trying to scan Control Form sheet while the
computer is using parallel port for another
job.
Trying to print a Control form sheet while
computer is using parallel port for another
job.
Wait for current computer to printer port
activity to complete, then try again.
“CLR DOCUMENT JAM” A document jam or a very long document
was scanned.
Open the cover and remove document or
jam.
“DOCUMENT OUT, PLEASE WAIT” Pressing STOP after paper is loaded Wait for all document(s) in the document
input tray to be fed to the document output
tray.
“ADD PAPER” with beep warning tone and
return to READY state.
Trying to print a Control Form when no
paper is in the paper input tray.
Load paper into the paper input tray.
“CHANGE BLACK INK” Trying to print a Control Form but Smart Ink
has determined that the ink cartridge is
empty.
Replace Black ink cartridge. Replacing the
Black ink cartridge and selecting NEW
BLACK CARTRIDGE will reset the ink
counting system. (Note that if you keep the
old cartridge installed and tell the system
you have installed new cartridges you may
get some more pages printed but you will
defeat the ink management system and
may lose incoming faxes.)
“REMOVE PAPER JAM THEN PRESS
CLEAR”
Trying to print a Control Form when a paper
jam occurred in the paper path.
Clear paper jam, then press STOP/CLEAR.
“PC NOT AVAILABLE” with beep warning
tone and return to READY state.
There is no response from the computer. Verify that a standard USB cable is
connected to the computer and that the
computer is on and not in sleep mode.
Verify that the A1500 software is properly
installed and running by selecting A1500
Settings from the Compaq A1500 program
group.
Retry.