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Scan Messages
SYMPTOM/MESSAGE CAUSE SOLUTION
“SCAN TO UNDEFINED.” with beep
warning tone and return to READY state.
Trying to scan to an undefined scan
destination.
Use A1500 Settings Utility to define the scan
locations.
“LOAD DOCUMENT" with beep warning
tone and return to READY state.
Trying to start a scan operation before
loading the document.
Load document to be scanned before
pressing START.
“RESOURCE BUSY, TRY LATER” with
beep warning tone and return to prior state.
Trying a SCAN operation while the scanner
is busy.
Trying to scan while parallel port is in use
by another task.
Verify that the computer is connected and
available.
Wait for resource to become free then try
again.
“CLR DOCUMENT JAM” A document jam or a very long document
was scanned.
Open the cover and remove document or
jam.
“DOCUMENT OUT, PLEASE WAIT” Pressing STOP after document is loaded. Wait for all document(s) in the document
input tray to be fed to the document output
tray.
“PC NOT AVAILABLE” with beep warning
tone and return to READY state.
There is no response from computer. Verify that a standard USB cable is
connected to the computer and that the
computer is on and not in sleep mode.
Verify that the A1500 software is properly
installed and running by selecting A1500
Settings from the Compaq A1500 program
group.
Retry.