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132 Solving Problems
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Yes. Turn off the computer, wait at least 30 seconds, and disconnect
the keyboard. Go to step 6.
No. Contact Dell for technical assistance.
4 Turn off the original computer, wait at least 30 seconds, and
disconnect the keyboard.
5 Turn off your other computer, wait at least 30 seconds, and disconnect
its keyboard. Connect the keyboard from the original computer, and
then turn the computer on.
Is the keyboard working properly?
Yes. There is a problem with the original computer. Contact Dell for
technical assistance.
No. The keyboard may be defective. Contact Dell for technical
assistance.
6 Connect a different keyboard to the computer, and then turn the
computer on.
Is the keyboard working properly?
Yes. The original keyboard is defective. The problem is resolved.
No. Contact Dell for technical assistance.
Diskette Drive Problems
During the power-on self-test (POST), the computer checks the diskette
drive, comparing its characteristics with the system configuration
information. The diskette-drive access light blinks as the computer
performs this check.
Basic Checks:
• If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction. Contact Dell for
technical assistance.
• When you turn on the computer, you can hear drive activity during
the boot routine. If your computer does not boot, contact Dell for
technical assistance.
• If you are trying to copy data to the diskette, ensure that it is not write-
protected.