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14 About Your Computer
www.dell.com | support.dell.com
Finding Information and Assistance
The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer system.
Resources and Support Tools
Resource Contents Using the Resource
Setup and Quick Reference
Guide
• System setup
• Support tools
• Frequently asked questions
• Basic troubleshooting
• Upgrade information
See the Setup and Quick Reference Guide for information
on the following:
• Setting up your computer
• Finding and using support resources
• Diagnosing a problem
• Using tools and utilities
Registration and Service
Labels
•Product Key (also called the
Product ID or Certificate of
Authenticity [COA])
• Express Service Code and
Service Tag Number
The labels are located on the
side of your Dell™ computer.
You will need the Product Key (or Product ID) number to
complete the operating system setup.
The Express Service Code and Service Tag Number are
unique identifiers for your Dell computer.
For more information, see the Setup and Quick Reference
Guide.
Dell Precision ResourceCD
•Dell Diagnostics
•Drivers
• Utilities
•Computer and device
documentation
See the main menu on the ResourceCD that was shipped
with your computer. Use the pull-down menu to make
selections appropriate for your computer. You can perform
the following tasks:
• Diagnose a problem
• Install or reinstall drivers
• Obtain information on your computer and devices
NOTE: User documentation and drivers are already
installed on your computer when shipped from Dell. You
can use this CD to access documentation, reinstall drivers,
or run diagnostics tools.