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Solving Problems 141
Yes. The problem is resolved.
No. Go to step 5.
5 Turn off the computer, swap the network cable with a known working
cable, and then turn on the computer.
Is the computer working properly?
Yes. You need a new network cable. Contact Dell for technical
assistance.
No. Contact Dell for technical assistance.
Recover From a Program That Is Not Responding
1 Press <Ctrl><Alt><Delete>.
Did the Close Program window appear?
Yes. Go to step 2.
No. Skip to step 4.
2 Click the program that no longer responds.
3 Click End Task.
Is the computer operating properly?
Yes. The problem is resolved.
No. Go to step 4.
4 Press the reset button to reboot the computer.
Restart a Computer That Is Not Responding
1 Press the reset button to reboot the system.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 2.
2 Press and hold the power button until the computer turns off.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 3.