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Solving Problems 149
NOTE: If you do not have a spare jumper, you can use the PSWD jumper.
However, ensure that you install the PSWD jumper back on the PSWD
pins before you turn on the computer.
4
Replace the computer cover.
5 Reconnect the computer and peripherals to their electrical outlets,
and turn them on.
6 Enter system setup and change the configuration information
appropriate for your computer.
After you change the system settings, exit system setup and reboot the
computer.
Is the computer working properly?
Yes. The problem is resolved.
No. Contact Dell for technical assistance.
NOTE: After you reset the computer using the RTCRST jumper, you must
enter system setup and restore any option settings that were not in your default
configuration.
Dell Diagnostics
When to Use the Dell Diagnostics
If you experience a problem with your computer, run the Dell Diagnostics
before you call Dell for technical assistance. The Dell Diagnostics tests
check your computer's hardware without additional equipment and without
the risk of destroying data. When the diagnostics tests complete without
indicating any problems, you can have confidence in your computer's
operation. If the tests indicate a problem you cannot solve by yourself, the
test results provide important information you will need when talking to
Dell's service and support personnel.
NOTICE: Only use the Dell Diagnostics to test your Dell computer. Using this
program with other computers may cause incorrect computer responses or
result in error messages.
Features
The diagnostic test groups features allow you to take the following actions: