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Solving Problems 47
General hardware problems
If your computer exhibits one or more of the following symptoms, a device
conflict may exist:
• Your computer locks up, particularly while using a specific device.
• A recently added device does not work.
• A sound card emits noise or demonstrates other problems.
• Unintelligible characters print from the printer.
• The mouse pointer does not move or "stutters" when it moves.
• Messages appear stating that the computer is not operating at
maximum performance.
• Errors occur and programs crash for no apparent reason.
• Nothing displays on the monitor.
IEEE 1394 Device Problems
HINT: Check Windows
Explorer to see if your
device is listed as a drive.
REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES
THE CONFLICT — If removing the hardware resolves the conflict, see the
hardware documentation for configuration and troubleshooting instructions. If
the problem persists, contact the hardware manufacturer for technical assistance.
CHECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL
TROUBLESHOOTING INFORMATION
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 70.
CHECK THE IEEE 1394 DEVICE — Ensure that the IEEE 1394 device is
properly inserted into the connector.