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Troubleshooting
12-13
R4C428_V2
long.bk Rev_C
A5 size TRBLE.FM
1/14/00 Pass 2
R
Proof Sign-off:
tantoname _______
leadername _______
editorname _______
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Multiple pages feed
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The paper jams
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Paper is not ejected fully or is wrinkled
Paper doesn’t feed
Check that the loaded paper stack does not extend above the
arrow mark on the left edge guide.
Remove the stack of paper and check that:
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The paper isn’t curled or creased.
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The paper isn’t too old. See the instructions that came with
the paper for more information.
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The paper isn’t loaded above the arrow on the left edge guide.
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Paper isn’t jammed inside. If it is, remove the jammed paper.
Then load paper again. Make sure you follow any special loading
instructions that came with your paper. See also “Loading Special
Paper and Other Media” on page 3-3.
Multiple pages feed
Remove the stack of paper and make sure the paper is not too thin.
See “Paper” on page B-2 for specifications. Fan the edges of the
stack to separate the sheets, then reload the paper.
If too many copies of a document are being printed, check the
Copies
settings in both the printer driver and your application.
For instructions, see “Modifying the printout style” on page 4-14
for Windows or “Modifying the Page Layout” on page 6-14 for
Macintosh.