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Troubleshooting
R4C428_V2
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Always use the lowest resolution (dpi) possible, while still
obtaining acceptable image quality. A higher resolution may not
always increase the quality of a scan, but will significantly slow
down your computer and require more disk space to save the
image.
Where to Get Help
If your EPSON Stylus Scan is not operating properly and you
cannot solve the problem using the troubleshooting information
provided in the EPSON Stylus Scan documentation, contact
customer support services for assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
❏
Serial number of your EPSON Stylus Scan
(The serial number label is on the back of the EPSON Stylus
Scan.)
❏
EPSON Stylus Scan model
❏
Brand and model of your computer
❏
EPSON Stylus Scan software version
(Click
About
in your printer driver)
❏
The Windows version you are using
❏
Software application(s) you normally use with your EPSON
Stylus Scan, and their version number(s)
For United Kingdom and the Republic of Ireland Users
If you purchased your EPSON Stylus Scan in the UK or the
Republic of Ireland, EPSON (UK) Limited provides a range of
customer services and technical support.